“Disappointing facilities and room”
The hotel is nice, located close to the marina and restaurants, and the rooms are clean. However, the Wi‑Fi was spotty: in one room it worked fine, but in the other room and the living area it was completely dead. When I mentioned this, the staff came over, fiddled with my iPhone, and blamed “it’s an iPhone issue” for both my phone and my wife’s phone—an unsatisfactory fix for a hotel of this caliber. The connection kept dropping, the air‑conditioner made a whistling noise that disrupted sleep, and the shower head was partially clogged. These issues could be seen as minor, but for such a high‑level property they’re unacceptable.
Robert·Sebulan lalu