“Property in need of a refurbishment”
Friendly staff, yet our stay with my wife from 13 to 17 October was far from positive. On the first night we were assigned room 101, which had visible mould, damp walls and a very strong musty smell; because it was already late we stayed and called the owner, Alborn, who assured us we would be moved the next day. The room change happened only after I reminded the property about the issue. The second room was acceptable, but the property overall seems in need of refurbishment. Worse still, we were charged an unexpected 8 % fee for paying by card, a charge not disclosed in the listing or communicated by the owner beforehand, which felt unfair. The first night’s problems already tainted our experience, so we left to find alternative accommodation instead of staying further. We appreciate Alborn’s effort to give us another room, but room 101 should never be rented in its current condition; the mould, dampness and strong odor made it unsuitable, and the photos confirm this. Overall, the poor condition of the initial room, the surprise extra fee, and the resulting disappointment meant we could not enjoy our stay, and we would not recommend this property to other travellers.
Alejandro2 minggu lalu