Casa Piedralén

“Excepcional estancia, repetire como siempre hago”

This is my second time staying here; the rural décor is amazing, the beds and pillows are super comfortable, everything is well equipped. The street is very quiet, zero noise, and parking is right at the front. I’ll come back next year! The host is a delight! Thank you so much for making us feel at home! ❤️ Everything was perfect.

Esther·Sebulan lalu

The setting, decor, and the proprietor’s taste were all spot on.

Ildefonso·Sebulan lalu

“Muy buena estancia”

The place looked lovely and was well maintained, the terrace was great and the host was a real charm :) The shower’s artichoke didn’t have much flow, and the air‑con blew straight at the bed… we couldn’t adjust it so it wouldn’t hit us directly and chill us 😅

Leire·Sebulan lalu

“Experiencia muy decepcionante con la gestión de una incidencia”

The price‑for‑value was decent, the patio/ garden had potential, and the cleaning was good. I’m reluctant to post this review because, overall, the accommodation has positives. The price‑for‑value seems fair and the space is generally tidy. It’s a pleasant spot with room for improvement. I do think some things could be better: the exterior lighting is insufficient and when it gets dark the patio is practically unusable. During our stay the shower screen was broken. We also missed a microwave and easy access to cutlery, which would have been especially handy for a stay with little kids, as we needed to prepare and eat some things on site. What ultimately tipped my rating negative was how the reservation issue was handled. When I entered 5 adults and 2 babies into Booking, the platform offered 4 rooms as an option. Trusting that was the correct setup, we booked. Immediately we realized that, since the babies would sleep with us, we only needed 3 rooms. We reached out to the host right away to try to fix it, not to cancel the stay but simply to drop a room and get the money back. The proprietor acknowledged via WhatsApp that she didn’t know why Booking had offered 4 rooms instead of 3. However, we found no willingness to find a solution and were told the booking was non‑refundable (with 4 months’ notice). We also contacted Booking, where the handling was equally frustrating: for weeks we had to repeatedly explain the case to different agents, received contradictory answers, and it kept looping back to asking the host for an authorization that never arrived. We even provided screenshots of the booking process that showed Booking offering the 4‑room configuration.

Noelia·Sebulan lalu

The room was very cozy, even had a small fridge to keep water cold. The stairs to the second floor were a joke.

Raquel·2 bulan lalu