Hotel Centro

The location was perfect, close to the center and the train station. The bed was comfortable enough, the bathroom was clean. The room might need some retouch, but it was comfortable anyway

Marie·9 bulan lalu

I had a great stay with a perfect location, clean and cozy room, and very friendly staff.

Atefeh·9 bulan lalu

I thoroughly enjoyed my stay, thanks to the hotel's prime positioning, which made exploration a breeze. The team on site were absolutely delightful and went above and beyond to assist me. Having a private parking facility just a stone's throw away was a huge bonus. The beds were a dream to sleep in, and the room itself was immaculately maintained. However, I did find that the room felt a bit cramped considering it was equipped with multiple beds. The bathroom, too, was on the compact side, with minimal amenities - notably, there wasn't even a hook to hang my belongings, which seemed like a fairly standard feature to include.

Mauro·10 bulan lalu

The location is absolutely fantastic, within short walking distance from all of the big landmarks in Florence. The woman at the front desk (when she was there) was very kind, sweet, and helpful. The property also felt very secure, with a locked/coded outside door, inside gate, and other locked internal doors. The room also felt clean. Common areas (hallway, lounge, cafe) were cozy and comfortable. The pictures and details posted online for this property are very misleading. There are some rooms on the first floor that have a shared bathroom. We had a room on the 2nd floor with an en suite bathroom, but the sink and shower drains didn't fully drain properly, and the bath towel in the room is made with so much plastic that it might as well be a tablecloth. The pictures online make it seem like you get standard travel sized shower soap and shampoo, but in reality were tiny satchets that barely went the distance. Also, no washcloths. The water did get sufficiently warm, but the water pressure was very weak. The bed was hard as a rock, very much like a dorm bed. The pillows were also very flat and hard. Not ideal for someone like me with broader shoulders and is a side sleeper. The pictures online made the bed look very different than what we got. Also, there was only a sheet, no blanket. The posting online made it seem like this was going to be an actual hotel with front desk staff. In reality, it was one woman running the whole show (check in, room cleaning, etc). The hours on the door indicate that they are open 8am to 8pm, but there was no one there at least after 6pm during our stay. Which was unfortunate, because the AC malfunctioned in our room, and we could not get a hold of anyone. The walls were also pretty thin, and we could hear everything going on in the hotel. Again, not ideal for a hotel situated on a street that has activity going on all day and all night

Joseph·11 bulan lalu

I had a mixed experience at this hotel, with a great location but issues with parking and unhelpful staff.

Darren·11 bulan lalu