“Pésimo”
One of the spa masseuses is excellent. The cleaning is horrendous, the facilities are old and poorly maintained. The food is very bad, unhealthy and repetitive. Smoking is everywhere in the hotel, in front of children, inside, nobody respects anything. The beach towels are used, the bathrobe from the Haman is used by previous guests. The bath towels in the room were very worn and grayish but were clean. The hotel’s excursion conditions are misleading: you are taken but then they don’t pick you up even though transfers were included, fruit and drinks were promised but never given. They hand you a wet bathrobe with another person’s hair (clearly used recently) and are surprised you don’t want to wear it. “It’s skin, it’s fine,” they said… a stray cat entered the room and attacked my son. It’s all at a very low level. The organization chose it, we parents were horrified. I would never choose it again and I will never return.
Beatriz·4 hari lalu