Harmony HaLong Hotel

There were cockroaches in the room.

Alexandra·Sebulan lalu

The bathroom was flooded when we arrived, and other guests kept making noise—understandable a bit but for hours with shouting and banging. I told the hotel, and they said I should understand that kids can make some noise; I get that about the child, but their parents were shouting while playing with them. More people want to rest, and I'm pregnant and need to sleep well. I wouldn't return to this hotel.

Haizea·Sebulan lalu

“A beautiful hotel in a quieter part of town.”

The building itself looked stunning. Our rooms were roomy and had everything we needed. The neighborhood was quiet and the backstreets were lovely for strolling. The staff were very helpful, especially Lâm at the front desk, who helped us get tickets to local attractions for our large group of 14. We didn’t realize the hotel wasn’t in the tourist part of Ha Long City when we booked; it’s across the bridge in a more local/administrative area, not near the cruise terminal, SunWorld, or Bai Chay Beach. That limited walking access to the sights and sounds, but we still found places to eat and there were plenty of good coffee shops nearby. Getting around was easy with a big Grab ride.

Jessica·3 bulan lalu

“Le séjour etait bien”

The staff were kind and the rooms were clean. The smell on the toilet towels was really unpleasant and the hygiene products were not good quality.

Gaelle·3 bulan lalu

“Comfortable and clean”

The property is nice and welcoming, located in a great area outside the main tourist spot. Unfortunately, a heavy rain caused the elevator to break down, but using the stairs was fine. The staff were very helpful in arranging a tour and a bus to our next destination. Thank you!

Leah·4 bulan lalu