“Despite the noise, we genuinely enjoyed our stay and had a wonderful experience overall. I can definitely say that this”
We had a wonderful stay thanks to the great location right in the middle of Tahrir Square and the genuinely warm hospitality. The staff were all welcoming, helpful, and genuinely attentive. The housekeeping team was lovely, with all the ladies being kind and helpful, and their manager Safaa was also great. The restaurant staff were wonderful; one lady kept checking on us for anything we needed and brought coffee and water even though breakfast was a buffet and self‑service. The gentleman preparing the omelette was very kind and attentive. The team went above and beyond, paying attention to the smallest details, and even offered to change our room twice to ensure our comfort. A special thank you to Ahmed (if I remember the name correctly) for his kindness and help throughout our stay. Overall, the great location and the genuine hospitality and care from the entire team made our stay special. We truly appreciated it. The main issue was the noise. Surprisingly it wasn’t street noise or cars, as we’d expected for that location. The noise came mainly from inside the hotel. The rooms are not sound‑proof at all, and we could hear almost everything happening in the corridors and even at the reception area from the second floor. We could clearly hear other guests talking and moving around, especially at night, which made sleeping difficult. Improving the soundproofing of the rooms would make the stay much more comfortable.
Katrennada·3 settimane fa