The staff showed respect and took care of us, but the bathroom door wouldn’t close properly.
They cancelled my booking without telling me first.
“Reception told room is all booked so my booking is cancelled. And the name of the hotel is different”
The reception claimed the room was fully booked and cancelled my reservation, and the hotel’s real name differed from what was listed online, which is very bad—please verify the hotel names across sites.
“Worst hotel to book near Trivandrum railway station. Very bad.”
I had nothing good to say about this place.
“Passable”
The property sits behind Central station and is close to everything, yet maintenance was lacking: water ran out many times from taps and flushes, cleaning only arrived between 4‑5 PM when we were already out, so bathrooms stayed dirty for all five days; no drinking water was provided and the bathrooms were never cleaned.
The staff showed respect and took care of us, but the bathroom door wouldn’t close properly.
“Worst hotel to book near Trivandrum railway station. Very bad.”
I had nothing good to say about this place.
They cancelled my booking without telling me first.
“Passable”
The property sits behind Central station and is close to everything, yet maintenance was lacking: water ran out many times from taps and flushes, cleaning only arrived between 4‑5 PM when we were already out, so bathrooms stayed dirty for all five days; no drinking water was provided and the bathrooms were never cleaned.
“Reception told room is all booked so my booking is cancelled. And the name of the hotel is different”
The reception claimed the room was fully booked and cancelled my reservation, and the hotel’s real name differed from what was listed online, which is very bad—please verify the hotel names across sites.
