The room was wide, spacious, and clean, but the breakfast was lacking and the pool was closed.
ManciniUn mese fa
★★★·Viterbo·7.6
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Le Onde Resort in Viterbo offers family rooms with private bathrooms, air-conditioning, and garden or pool views. The family-friendly restaurant serves Italian cuisine with vegan, gluten-free, and dairy-free options. A garden, swimming pool, and free WiFi are available. Located 115 km from Rome Ciampino Airport, it's near Villa Lante (7 km) and The Monster Park (19 km), offering room cleanliness and attentive staff.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The room was wide, spacious, and clean, but the breakfast was lacking and the pool was closed.
Mancini·Un mese fa
The room was really cute, but the service was terrible and the organization extremely disappointing. The hotel ran several events at the same time, yet it was clear the staff couldn’t handle both the events and the guests properly. We had booked half‑board and were told what would be on the menu, but when dinner was served we received a completely different menu and nobody offered an alternative or tried to fix the issue. It was also surprising to learn that the pool required a separate fee – the first time I’ve stayed somewhere where you have to pay extra for swimming. Overall the hotel failed to juggle two events and its guests, mainly because of understaffing. At reception, when I asked where I could park while taking a walk, knowing two events were scheduled that night, I was told simply, “Put it outside the hotel.” I had expected far more care, organization, and willingness to help. The experience was wholly negative; I wouldn’t return or recommend it.
Michelle·Un mese fa
The room was cozy and clean, but the staff were not very welcoming.
Mimmo·2 mesi fa
The building looks nice and is well organized, but the initial information was unclear. The shower room had drainage issues and a lingering odor. Breakfast was limited to a choice of beverage—cappuccino, coffee, or juice—and a brioche; anything else cost extra.
Flavio·2 mesi fa
The pools were a highlight, yet the services were not clearly explained, the prices were misaligned, and the overall quality of the property was poor.
Giovanni·2 mesi fa