“Muy sorprendente y agradable”
I wanted to leave a review because before arriving I had read several quite negative comments about this accommodation, and I think it’s also important to share when the experience turns out to be good. In our case we had absolutely no problems and our stay was very positive. The first thing I’d highlight is the service. From the very first moment we were treated superbly and the staff were very attentive throughout our stay. They even surprised us with a complimentary bottle of wine in the room, even though we hadn’t ordered it, and they gave us breakfast for free. They were also on top of us at all times, recommending places, explaining things about the area, and helping with any questions we had. Regarding cleanliness, we found everything very clean and well‑maintained. During our stay they cleaned the room, made the bed, changed the towels, and restocked the supplies as we used them. They even washed the dishes we used. We had no issues with that. The location was another strong point. It’s literally about three minutes from the beach and very close to the city centre, with restaurants, shops, and all kinds of services around. For us it was super convenient and allowed us to walk around the area almost all the time. Finally, the pool is very nice and adds even more charm to the place. In short, I wanted to share my experience because after reading some opinions before I went, I had some doubts, and it turned out to be the opposite. We were very comfortable, treated well, and had no negative experiences. Personally, I would definitely come back. We did report an issue because the TV wasn’t working and the staff member came to fix it at 8 am. Even though we were already awake because we had an excursion, I think it’s not very pleasant for guests staying to rest to have someone come into the room at that hour to fix something. I believe it would be better to agree beforehand with the guest when staff can come. Nevertheless, it was a one‑off and otherwise our experience was very good.
PaulaUna settimana fa