“Great”
The location was perfect. The shower was dirty.
JodiUna settimana fa
Un attimo…
★★★·Battle Creek·7.1
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Tru By Hilton Battle Creek in Battle Creek features air-conditioned rooms with private bathrooms, free toiletries, and modern amenities like refrigerators, microwaves, and TVs. The hotel offers a terrace, indoor pool, fitness room, and outdoor seating area. Guests can also use the 24-hour front desk, electric vehicle charging station, and free on-site parking. It's 35 km from Kalamazoo/Battle Creek International Airport and near Kellogg Arena, American Museum Of Magic, and Firekeepers Casino.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The location was perfect. The shower was dirty.
Jodi·Una settimana fa
My daughter enjoyed herself; the lobby was colorful and beautiful, just as she described. I was able to rest and enjoyed my stay, and I would stay again. The location was good.
Brayosha·Una settimana fa
It was my first stay at TRU, and I found the decor fun with plenty of lobby seating that felt like a living room. There was a pool table in the lobby, and the front desk host was extremely helpful, researching restaurants and activities for us while we were there. The pillows were small and uncomfortable.
Dr·2 settimane fa
When we arrived, there were bugs in every corner of the room – at least 40. No front‑desk staff apologized when we reported it, and when we mentioned it again that morning they seemed irritated and offered no remorse or apology. I am very disappointed.
Brianna·2 settimane fa
The rooms were clean the first time I stayed there and it seemed to be a nicely up to date hotel. The staff were very rude and unprofessional, I stayed at this hotel before 2 weeks ago and enjoyed my stay I was allowed an early check in for a $50 charge. When I came back this Thursday I was told by the manager I would have to pay $100 for an early check in fee. When I asked her why the price has increased and what determines the price, she told me “I do. I determine it because I said so” confused I said “So today its $100 but 2 weeks ago it was $50?” and she insisted “Yeah today its $100” and then snickered and laughed at the desk with her receptionist. I am a nightshift nurse and come into battle creek for my jobs orientation every week all the way from grand rapids and I understand early check in isn’t always garunteed but this interaction left a bad taste in my mouth. I could’ve paid the $100 but the attitude and the lack of respect for customers from the manager and receptionist made me feel very uncomfortable and unwelcome. When I asked her to cancel my reservation she told me “Well its the day of so you’ll have to pay for the room anyway” I left the hotel and got a room somewhere else with free early check ins and I will not be returning!
Jnya·2 settimane fa