Hôtel Saint James

“You can not find a more lovely and charming place to stay in Trouville!”

This is the most charming hotel or guest house you’ll find, and the owner is amazing. Pascal greeted us warmly and upgraded our room. From the welcome to the lovely welcome letter from “our room” it felt like a warm hug right from the start. Nothing negative.

Anne·3 giorni fa

“It was a great stay but a little too pricey considering the state of the room.”

The design is beautiful, the furniture is cozy and of high quality, and the breakfast was excellent. The owner is warm and kind, making everyone feel welcome. The room is a bit dated, visibly worn, and needs some repairs; the mattress is sagging, very hard, and uncomfortable.

Luisa·2 settimane fa

I wish I didn’t have to write this, but I still find it hard to believe that we were robbed in this hotel. We were out for dinner for about two hours during our single night stay, and during that time 800 euros in cash and all my wife’s jewelry were stolen from our suitcase. There was a safe in the room, but I didn’t use it, and I blame myself for that, yet our belongings were so well hidden in our bags that I never imagined something could go wrong in a hotel with only nine rooms. The folder containing all our documents, passports, and credit cards was opened but left untouched, as were two sets of AirPods, an iPad, and a film camera. It seemed the thief had enough time to look through everything without rushing, because they left no mess and put everything neatly back into the suitcase. We discovered the theft the next morning and went straight to the police without confronting the owner first. We filed a police report and then returned to the hotel to inform the owner that some things had been stolen from us the previous evening. The owner insisted that it was absolutely impossible for something like this to happen inside the hotel, since she is the only one with keys to all the rooms. There are no cameras in the corridors, so it’s impossible to check if anyone entered our room. In hindsight, the owner’s behaviour felt a bit strange at times, as did some of her questions, but I don’t want to dwell on that. In any case, she was quite unfazed by the whole situation. It still makes no sense to me, but it happened and it happened there 100 %. I hope the Police Department of Deauville/Trouville‑sur‑Mer will do what they must.

Anton·3 settimane fa

I wish I didn’t have to write this because it’s hard to believe, but we were robbed in this hotel. We were out for dinner for about two hours during our one‑night stay, and 800 euros in cash plus all my wife’s jewelry were stolen from our suitcase. There was a safe in the room, but I didn’t use it and I’m to blame for that, yet our money and jewelry were so well hidden inside our bags that the idea of something going wrong in a hotel with nine rooms didn’t cross my mind. The folder with all our documents, passports, and credit cards was opened but left untouched, as were two sets of AirPods, an iPad, and a film camera. It seemed whoever did this knew they had enough time to look through things without rushing, because they didn’t leave a mess and put everything neatly back in the suitcase. We found out the next morning and went straight to the police without confronting the owner first. We filed a police report and then went back to the hotel to tell the owner that some things were stolen from us the previous evening. The owner, Pascale, kept insisting that it was absolutely impossible for something like this to happen inside the hotel, since she’s the only one with the keys to all the rooms. There are no cameras in the corridors, so it’s impossible to check if anyone went into our room. In hindsight, her behavior did feel a bit strange at times, as did some of her questions, but I don’t want to dwell on that. In any case, she was quite unfazed by the whole situation. It still makes no sense to me, but it happened and it happened there 100%. I hope the Police Department of Deauville/Trouville‑sur‑Mer will do what they must.

Anton·4 settimane fa

The location is close to the beach, and the host was super friendly. The room had no air conditioning.

Robert·Un mese fa