Palais de l'O - Maison d'hôtes

“A FUIR”

The hotel clearly needs maintenance work – the installations are aging and poorly kept, and cleanliness was an issue in both the rooms and the public areas, as shown in the photos we took of our room on arrival, with the beds near the pool stained. The pictures used in the listing are misleading; the property looks abandoned and bears little resemblance to the images on the booking site. We booked a suite but were given a single room, with the staff claiming the hotel was full even though we were traveling alone. The location is far from Marrakech’s centre, and the reception staff were unhelpful – they promised a taxi would arrive in five minutes, yet we waited an hour. On the bright side, if you’re looking for a Robinson‑Crusoe‑style retreat far from everything in a deserted hotel, this is the place for you.

Lila·5 mesi fa

“7ta 3ala9a 👎”

The hotel is far away and you have to walk a long way just to get inside; the whole building looks like a messy construction site and the surroundings are a nightmare. The staff member Manolo at reception was useless, the jacuzzi never worked, the photos were misleading, and the terrace was a complete mess, especially in the spring.

Susana·5 mesi fa

“Agréable”

The palace’s style is pleasant and calm, with a good breakfast and courteous staff, but the sign at the entrance is missing, there’s no clear guidance, the street is very dark at night, the lighting inside the lobby is weak, and mosquitoes are a problem.

Btissam·6 mesi fa

“Dommage!”

It’s perfect for a quiet getaway 14 km from Marrakech, the converted old riad offers a beautiful view of the snow‑capped Atlas mountains, the staff are attentive and try hard to please, and the breakfast is excellent; however, we stayed there over ten years ago and now the hotel is in decline: the garden is neglected, the sun‑bathing areas around the pool have worn‑out velum, the kitchen, though still good, no longer feels like it used to, and alcohol is no longer served, which worries me about its future.

Philippe·6 mesi fa

The property is beautiful and the grounds are spacious, great for privacy and a remote feel, but it’s about 20‑25 minutes by taxi from downtown Marrakech, there’s no ATM, and the hammam was broken during our visit, which was disappointing.

Jafrin·7 mesi fa