The male front‑desk staff who handled the morning shift was exceptionally kind and truly saved my day. When I explained that I had accidentally gotten my partner’s menstrual blood on the sheets, he didn’t show any displeasure and gently said, “Don’t worry about it.” He also took care of my own condition, and his warm response eased my anxiety considerably. I was grateful for his gentle and courteous handling throughout, especially given my embarrassment. I want to thank the male front‑desk staff again for his help. Thank you. The female staff who assisted during the night check‑in did not give me a very good impression of customer service. I understand it was a busy period and late at night, but even so, I would have liked a slightly more courteous approach toward guests. This matters for the first impression of the hotel, so I hope they review their service attitude for the future.
JunUn mese fa