“Horrible! And management staff didn’t care!!”
The tall ceilings and big windows were nice. I paid over $550 for a room and we never got a key—yes, we never got a key. Without a key you can’t enter any stairwell door, the elevator, or your room. The staff had to use their keycard to get the elevator to work and then let us into our room every time we left, which was the biggest inconvenience I’ve ever had. The staff were friendly at first, but it turned into a hassle for them. I checked to see if it was fixed and was ignored while standing there. I told a manager I was dissatisfied and she said “sorry, it’s not something we did.” She didn’t care how inconvenient it was, offered no compensation or discount, and it felt like we had to ask “mother may I” every time we wanted to do anything outside our room.
EvonUn mese fa