The service staff were untrained, the food was very bad, the rooms were very plain and noisy.
ConstanzaUna settimana fa
Un attimo…
★★★·Bogotá·7.2
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Located in Bogotá, Aw Hotel Serenity Ferial offers modern rooms with private bathrooms, city views, work desks, dining areas, and free WiFi. The hotel features a 24-hour front desk, concierge service, minimarket, tour desk, luggage storage, and express check-in and check-out. Guests enjoy an American breakfast and a 6-minute walk to Corferias International Exhibition Center, 8 km from El Dorado International Airport.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The service staff were untrained, the food was very bad, the rooms were very plain and noisy.
Constanza·Una settimana fa
I made the reservation and said it was an app error that they had no availability, so they made me stay elsewhere. Everything else.
Hernandez·3 settimane fa
They cancelled our reservation upon arrival at the hotel, exactly at 5:30 am. Curiously, if we had cancelled at that time, according to their policies we would have incurred a fee, yet they had no mercy and cancelled at that hour, claiming Booking’s platform was broken; that’s an insult to users and we would never recommend it.
Carlos·3 settimane fa
Nada no me aloje, realicé una reserva desde abril para octubre y faltando 1 semana me cancelaron sin ofrecerme opciones alegando una supuesta fumigacion, pero falso se trataba que había un concierto muy grande en la ciudad y no respetaron mi reserva. Mal servicio
Liliana·3 settimane fa
Everything was perfect.
Viviana·Un mese fa