We had a problem with the shower, and it took a long time to resolve it for us.
Sergio5 giorni fa
Un attimo…
★★★·Gramado·8.6
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Located 500 metres from Mini Mundo miniature park, Pousada Zermatt features a buffet breakfast, free Wi-Fi, and room service. Restaurants, bars, and shops are within a 100-metre radius. The hotel's 800-metre proximity to Gramado centre and 300-metre distance to Pórtico Via Nova Petrópolis tourist attraction make it an ideal base for exploration.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
We had a problem with the shower, and it took a long time to resolve it for us.
Sergio·5 giorni fa
Comfortable, with super cozy linens, great location, and close to everything in the center; no complaints.
Lenara·5 giorni fa
The place is in a good spot, but the MT bar is noisy.
Jardel·6 giorni fa
Breakfast was good, but I had requested a crib, which was confirmed, and when I arrived there was none.
Isabelle·6 giorni fa
I was disappointed with the facilities; we had no breakfast because the hotel was disorganized and only served coffee to guests outside the hotel, leaving us without anything. When I asked, they said it had already been charged through booking, so nothing could be refunded for the missing breakfast. We won’t return, and we’ll tell others not to stay at Hotel Zermatt.
Maicon·Una settimana fa