ZP Hotel

“Great location, very disappointing experience”

The location is the redeeming quality, super easy to reach all the main tourist spots. One young lady (whose name I didn’t catch) was very nice. Our street‑facing room was very quiet. The room itself was very bleak, with two single beds pushed together, creating an uncomfortable wedge in the middle so that husband and I couldn’t get close at night. The bathroom smelled badly of sewer, the ceiling by the window had spider webs and actual spiders. Cleaning was non‑existent; we had to ask after the third day for clean towels, and that was basically all they did, plus they emptied the bathroom garbage. Beds were never made, towels had holes, one day we only received two bath towels and no hand towel or bath mat. Glasses were in the room; we washed them before use and they were never replaced. We had company over and used six glasses; they took away four, leaving two dirty ones behind, so again not replaced. General client care was minimal, but it was a cheaper hotel. Still, basic cleaning and room turnover is a must. The shower head wasn’t attached to the wall, so we had to improvise a holder with a hair tie just to shower properly. No elevator, but we knew that, no big deal. Breakfast was meh, overcooked hard‑boiled eggs, not much variety day to day. Coffee was instant but good. So if you’re okay with asking for towels every day and washing your own glassware in the bathroom sink with hand soap, the place is cheap and you’ll get everywhere quickly; otherwise, find another place to stay.

Kelly·Una settimana fa

The room had a balcony with a Tbilisi view, which was amazing!

Giampaolo·2 settimane fa

“Desagradável surpresa”

The location is very good, close to everything. Unfortunately, our experience was unsatisfactory and fell below our expectations. When we were at the airport on the way to Tbilisi, we received a message that, due to a receptionist’s mistake, our room had been occupied by another guest. Since we were already on the way and would arrive around 5 am, having already paid the daily rate to secure our accommodation, we had to accept the alternative offered: a room in a neighboring hotel. Unfortunately, the room did not match what we had reserved and paid for. It was on the top floor, with more than four flights of stairs to climb with luggage, which made the stay quite uncomfortable, especially for us, a couple over 55. Additionally, breakfast was lacking, as there was no prepared coffee, only instant. We had two reservations at this hotel because we would travel to Armenia and return afterward. The staff assured us that for the second stay we would have a better room, compatible with the price paid. They also kept our luggage during the three nights we spent in Armenia, which we appreciated. The manager was cordial and polite, but despite that, the overall experience was disappointing. We expected more comfort, organization, and quality for the price paid. For these reasons, we would not stay at this hotel again.

Claudia·2 settimane fa

“Muy buena opción en el centro de Tbilisi”

La ubicación inmejorable, la habitación grande y cómoda. El desayuno completo

Covadonga·2 settimane fa

“Great value for old town stay”

Good location in the old town. Spacious and clean room, nice bathroom

Aleksandr·2 settimane fa