“Overall we had a good stay”
The hotel’s central air‑conditioning should be better maintained—there was a noticeable stink in the corridors that needs fixing. Inside the room it was fine. Same issue.
Panchananam3 settimane fa
Un attimo…
★★★·Guwahati·7.2
01
oppure scrivilo: “intorno al 20, tre notti”
02
03
The Ornate in Guwahati offers air‑conditioned rooms with private baths, city views, work desks, TVs, and free WiFi. Its family‑friendly restaurant serves Chinese, Indian, Italian, Mediterranean, Mexican, Thai, and international dishes in a modern, romantic setting. Guests enjoy buffet breakfast, brunch, lunch, dinner, high tea, and a child‑friendly spread.
04
05
06
Come gli ospiti valutano la struttura, aspetto per aspetto.
The hotel’s central air‑conditioning should be better maintained—there was a noticeable stink in the corridors that needs fixing. Inside the room it was fine. Same issue.
Panchananam·3 settimane fa
I only liked the location a little; that was the only selling point of the hotel. I booked three rooms and it turned out to be one of my worst stays ever. The issue wasn’t the rooms or location, but the staff behaviour. From the valet to the reception team, the service was disappointing. A receptionist named Preeti Deauri was extremely unprofessional and seemed to have no patience with guests. For instance, I paid ₹2500 extra for a late check‑out, extending the time from 11:30 AM to 5:30 PM. I had already told them I would check out around 3:30 PM, yet when it was 3:30 PM the receptionist started calling my wife and demanded we leave immediately. We were traveling with a baby, so packing could take a few extra minutes. My wife politely asked for an additional 10–15 minutes, but she bluntly refused and insisted we leave right away. Even when I went to reception, there was no courtesy or understanding toward a guest. Overall, this was a very disappointing experience. Based on the service and staff behaviour, I would not recommend this hotel.
Manoj·7 mesi fa
They didn’t offer any breakfast—I don’t know why. They never asked me if I was okay or not. Simply, they are not hospitable.
Mr·8 mesi fa
The property’s location is nice. The staff were rude, the place is overpriced compared to the facilities provided, and they just want to mint money out of the guests.
Sunayana·9 mesi fa
Hi. Hi
Ankit·9 mesi fa