“Horrible”
Nothing was good; it was a horrible experience from the moment I arrived. The Harmony front desk was rude, unprofessional, and yelled at me. The room was filthy with dead bugs in the bathroom, bed bugs in the bed, and bugs on the floor throughout. The sheets and blankets were dirty with yellow and brown stains, and the comforter had hard plastic underneath, as if the fabric was burnt. My baby couldn't lie in the bed, so I had to take her to the car and change her. While I asked for a refund and a manager, the front desk ignored me, saying the manager was home asleep and then ignored me again.
Danielle2 settimane fa