“Nunca más”
I feel ripped off by Booking because I booked one thing and got something totally different. I’ll keep it short: I went straight to Booking to make the reservation like I’ve done before, didn’t notice I was actually booking through Trivago when I just clicked Booking, booked a room with two beds, breakfast included, and a jacuzzi in Hotel Las Ventas, closed the app and forgot about it until the day of the stay when I opened the app and saw a different hotel, no breakfast, no jacuzzi (which was supposed to be in the price). We arrived at a supposedly 3‑star hotel and the only thing that had stars was the Galician beer, elevators that sounded like guts, beds that were like army bunks, the bathroom tap falling into pieces, no amenities, even the toilet paper was single‑layered and harder than a stone, and to top it off we ended up with itchy flea bites all over our bodies. The only bright spot was a waitress at the café who was not only efficient but also very friendly and pleasant—she was the best part of our stay, I think her name was Sara. I’m extremely disappointed with the room quality for a 3‑star place; it felt more like a hostel that charges by the hour.
Bravo·4 settimane fa