“Unsatisfied Hospitality.”
The front desk staff was friendly and helpful, and she really deserves to be promoted to manager. The manager, however, was grumpy and showed no sense of hospitality or support. As a regular guest, I still didn't receive the courtesy of a satisfactory response or support for my early check‑in request. Even after I told them I would arrive early, they refused early access, despite saying they would charge extra. After waiting for hours, they gave us a dingy corner room with no working air‑conditioning, but after persistent requests we finally got a better room.
DrUn mese fa