“Forferdelig!!! Hold dere unna!!!!!”
Nothing! The worst hotel we have ever stayed at! This was far below the expected standard and one of the most disappointing hotel experiences we’ve had. As soon as we opened the door to the room, a strong, sealed, and uncomfortable air hit us. The room and the hotel overall looked very worn, and in our assessment the standard was far from what we expected based on the presentation and the hotel’s claimed three stars. We barely made it into the room before deciding we couldn’t stay here. We went straight to the reception and explained the situation. We had not used the room and asked for a refund. The reception’s answer? “I can’t refund the money.” No real solution. No attempt to find another room. No real understanding that we paid 3,600 kroner for a night we couldn’t accept to use. It’s hard to understand how one can charge 3,600 kroner for a stay when the guest immediately reacts to the conditions and doesn’t even want to use the room. For us this is not just about a worn hotel room. It’s about the relationship between price, expectation, and what you actually get – and especially how the hotel treats a customer when something obviously isn’t right. We expected a hotel experience. We got an experience that made us turn the corner. 💰 Price: about 3,600 kr 🛏️ Stay: Not used 🌬️ Air: Very sealed and uncomfortable upon arrival 🏨 Standard: Very worn in our opinion 🤝 Complaint handling: Very disappointing 3,600 kroner for one night is a lot of money. You expect much more. We will not return, and based on our experience we unfortunately cannot recommend this hotel to others. This is our personal experience of the stay and how the matter was handled upon arrival.
OddvarUn mese fa