“Buena ubicación”
The hotel’s location was peaceful and there were many nice places to eat, the room was comfortable, and the décor of both the rooms and the public areas was attractive. However, housekeeping left a small piece of paper on the shower edge for the whole stay, the breakfast claimed to be five‑star but was sparse with limited variety, and aside from the hostess, the breakfast staff’s service was uneven; we were also charged for two double‑espresso coffees at breakfast without any notice that they weren’t included. The front‑desk employee Sofia Estrada seemed poorly trained, lacked decision‑making power and was unprofessional when trying to resolve issues.
StanleyUn mese fa