FabHotel Greenland Grand - Nr Kalinga Stadium

I didn’t like anything; the staff were unprofessional, rooms were unhygienic, and the hospitality was the worst.

Gobindar·Una settimana fa

“Extremely Horrible Experience – Filthy Rooms, Rude Staff, Threatening Behaviour and Worst Hospitalit”

There was nothing to like and everything was in bad quality; the experience was extremely horrible with filthy rooms, rude staff, threatening behaviour, and the worst hospitality I have ever had. The room was small, dirty, poorly maintained, and completely unhygienic; the bed, chairs, sofa, and table were all in terrible condition; the mattress was badly worn, uneven, and sagging, making it very uncomfortable; the bedsheets, blankets, and towels were filthy; the hotel didn’t provide basic amenities such as soap, shampoo, a dental kit, slippers, or a shaving kit; the room had severe dampness and an unpleasant smell, and a strong disgusting odor came from the toilet. When I complained and asked for another room, the staff were extremely rude and replied, “This is the only room available. Take it if you want, otherwise leave and find another hotel.” When I raised a formal complaint, they bluntly said, “We have already received our payment. Whether you stay or leave, it does not matter to us.” They even threatened me when I voiced my concerns. Their behaviour was intimidating and disrespectful, and they showed no concern for cleanliness, hygiene, basic facilities, guest comfort, or customer satisfaction; they seemed only interested in collecting money with no responsibility afterward. I strongly advise everyone to avoid this hotel.

Aman·Una settimana fa

“Very bad. Next time please don’t suggest to me with this kind of property”

There was nothing that could be said good. The front desk staff’s responds were always negative. In seriatim I can say as below 1. The front desk staff failed to respond properly. 2. The rooms were not cleaned. No minimum requirement like CUP for Tea. 3. The kit for tea was truncated, only Tea and Milk was provided. After two/three follow ups Sugar was given. 4. The Washroom was without minimum requirement and very dirty and small. 5. The Elevator was scary and makes lot of noise 6 Many other minor issues. Stated above

Pradip·3 settimane fa

“If was provided with better room and AC service, it would have been nice.”

Breakfast service was up to the mark and arrived on time. Despite complaining to them a thousand times, they did not repair the AC, so I had to stay there for three days without any AC service.

Ayush·Un mese fa

I arrived to find the room still unprepared, so I had to wait until it became available.

Tanmoy·Un mese fa