“Todo genial”
The pool area and gym were outstanding, and we dined at the restaurant and everything was very good.
AlvaroUn mese fa
★★★★·Surabaya·8.3
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oppure scrivilo: “intorno al 20, tre notti”
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Best Western De Papilio, Surabaya boasts a rooftop pool with city views. The hotel offers air-conditioned rooms with flat-screen TVs, minibars, and en-suite bathrooms. Guests enjoy Indonesian, Western, and Chinese cuisine at Mariposa Restaurant or room service. The hotel features a 24-hour front desk, spa, business centre, and meeting facilities, and is close to City of Tomorrow and Juanda International Airport.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The pool area and gym were outstanding, and we dined at the restaurant and everything was very good.
Alvaro·Un mese fa
The location near the airport was convenient. There’s nothing to do besides staying overnight. The staff are less friendly than usual in Indonesia. The room is okay but a bit dated. Breakfast is okay too. The jet service was great.
Frank·2 mesi fa
The comfort was great and very peaceful, ideal for relaxation. During breakfast, three staff members watched me from a short distance and waited until my plate was empty before clearing it. The service was generally good, but a bit more restraint would have been nice.
Dennis·2 mesi fa
Overall, the place was good, but the restaurant was really not great.
Thibaut·2 mesi fa
We found this hotel very welcoming and we were very satisfied with the few days we spent there. Our trusted receptionist greeted us and helped us a lot with all our requests, which were many and sometimes a bit odd, so I can only give a very high rating to the super helpful and nice staff. Overall everything is very nice, so there isn’t much to say, but if I have to point out a few things, we found little butterflies in the bathroom that we couldn’t figure out where they came from, and the terrace floor of the pool is damaged and could be a little dangerous. Nothing else to add.
Marta·2 mesi fa