Breakfast was great, yet we were confused at check‑in when they charged us again even though we had already paid; we had to prove payment. The linens were old and the facilities were unmaintained.
Simioni3 settimane fa
Un attimo…
★★★·Bento Gonçalves·8.0
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oppure scrivilo e basta — “intorno al 20, tre notti”
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The BG Hotel by Nobile in Bento Gonçalves features family rooms with air-conditioning, private bathrooms, and free WiFi, including work desks, TVs, and wardrobes. The hotel offers a lift, 24-hour front desk, daily housekeeping, and free on-site parking, as well as a minibar and walk-in shower. A continental breakfast buffet serves juice, pastries, cheese, and fruits near attractions like Maria Fumaca Train and Convention Center - Fundaparque.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
Breakfast was great, yet we were confused at check‑in when they charged us again even though we had already paid; we had to prove payment. The linens were old and the facilities were unmaintained.
Simioni·3 settimane fa
The staff were friendly, but the cleaning was poor—bathrooms had limescale and dust under the beds.
Luzia·3 settimane fa
The bed was good, but the room was dirty, the TV was tiny with very limited channels, and the sheets felt thin and worn out.
Valério·3 settimane fa
I liked the hotel’s service, especially the staff member Vitoria, who was extremely kind and handled us superbly.
Weber·3 settimane fa
The location and staff friendliness were good, but the comfort was lacking.
Tassiana·3 settimane fa