1 full bed and 1 twin bed
Letti 9/10 · citati da 42 ospiti
1 full bed
Letti 9/10 · citati da 42 ospiti
“Esperienza assurda”
The experience was absurd and unprecedented. While heading to the property, just before check‑in, I received a message saying the place had to “close the doors” and apologized for the inconvenience, with no concrete explanation, no reason, and no offer to find an alternative solution, even though we were already on the way. The situation worsened when I was asked to cancel the reservation myself. I didn’t, because the booking conditions said cancellation would cost the full amount. I reached out repeatedly for help but got no concrete assistance. Being left without a room at check‑in after already traveling, with no support from the property, is unacceptable. I understand that unforeseen events can happen, but at least a clear explanation and concrete help for the guest are expected. The handling of the situation and the support were terrible.
“Buen lugar para una noche”
Everything was new and tasteful inside an old exterior building. It’s fine if you’re just passing through. The village is tiny with few services. Check‑in wasn’t until 4 pm, which wasn’t in the reservation. Then you get a key to enter through a door that leads to the rooms and a phone in case something happens. Typical of very small places.
Habitación moderna. La calefacción la ponen ellos cuando quieren y en mi caso fue de madrugada, pase un poco de frió
The staff were excellent, very attentive and friendly. The heating vents made a lot of noise; I guess they should have checked that when we mentioned it. They were very kind when we brought it up. The room heating couldn’t be adjusted, so we had to endure a lot of heat.
Clean, central and very welcoming.
“Esperienza assurda”
The experience was absurd and unprecedented. While heading to the property, just before check‑in, I received a message saying the place had to “close the doors” and apologized for the inconvenience, with no concrete explanation, no reason, and no offer to find an alternative solution, even though we were already on the way. The situation worsened when I was asked to cancel the reservation myself. I didn’t, because the booking conditions said cancellation would cost the full amount. I reached out repeatedly for help but got no concrete assistance. Being left without a room at check‑in after already traveling, with no support from the property, is unacceptable. I understand that unforeseen events can happen, but at least a clear explanation and concrete help for the guest are expected. The handling of the situation and the support were terrible.
The staff were excellent, very attentive and friendly. The heating vents made a lot of noise; I guess they should have checked that when we mentioned it. They were very kind when we brought it up. The room heating couldn’t be adjusted, so we had to endure a lot of heat.
“Buen lugar para una noche”
Everything was new and tasteful inside an old exterior building. It’s fine if you’re just passing through. The village is tiny with few services. Check‑in wasn’t until 4 pm, which wasn’t in the reservation. Then you get a key to enter through a door that leads to the rooms and a phone in case something happens. Typical of very small places.
Clean, central and very welcoming.
Habitación moderna. La calefacción la ponen ellos cuando quieren y en mi caso fue de madrugada, pase un poco de frió
