50 m² · 1 large double bed · Per 2 persone
It has Electric kettle — Refrigerator and Hairdryer.
Letti 5.1/10 · citati da 13 ospiti
50 m² · 1 double bed · Per 2 persone
It has Electric kettle — Refrigerator and Hairdryer.
Letti 5.1/10 · citati da 13 ospiti
50 m² · 1 double bed · Per 2 persone
Letti 5.1/10 · citati da 13 ospiti
“Cape Town visitors”
The room was calm and clean, a real place to unwind, but there was no toilet seat, no coffee, tea, or sugar, and I had to ask for soap; the shower door was awkward and water leaked out.
I skipped breakfast, but the multichoice decoder wasn’t working.
The room looked nice, but there were no floor mats and the hot water lasted only about 10 minutes, plus we never received the Wi‑Fi password.
Customer service was solid, yet there was no breakfast available.
Nothing. We had booked in good time. We were looking forward to the stay till we found out the the room we had booked for was double booked. The attitude given by the owner and not taking full accountability that it was their fault was disgusting. He wanted us to pay the full price of a family room (that time we are 2 adults) or we just take our money back. He just didn't care. After making us wait for a long time to attend to us, the refund wasn't immediate. We had to see how we get another place on last minute whereas they had gotten our money without any hassle when we made the booking. I hate bad customer service. That owner chose the wrong career coz he cannot deal with people
“Cape Town visitors”
The room was calm and clean, a real place to unwind, but there was no toilet seat, no coffee, tea, or sugar, and I had to ask for soap; the shower door was awkward and water leaked out.
Customer service was solid, yet there was no breakfast available.
I skipped breakfast, but the multichoice decoder wasn’t working.
Nothing. We had booked in good time. We were looking forward to the stay till we found out the the room we had booked for was double booked. The attitude given by the owner and not taking full accountability that it was their fault was disgusting. He wanted us to pay the full price of a family room (that time we are 2 adults) or we just take our money back. He just didn't care. After making us wait for a long time to attend to us, the refund wasn't immediate. We had to see how we get another place on last minute whereas they had gotten our money without any hassle when we made the booking. I hate bad customer service. That owner chose the wrong career coz he cannot deal with people
The room looked nice, but there were no floor mats and the hot water lasted only about 10 minutes, plus we never received the Wi‑Fi password.
