Casa La Florida

The house was fine, the development was quiet and next to the pool, which was almost empty all day. I don't understand why there were no cleaning supplies, neither for mopping the floors nor for dishes. They didn't leave any trash bags or toilet paper, just half a roll that seemed used.

Tamara·2 mesi fa

The area and pool were nice, but on 13 June we rented the property for two weeks and it was very dirty, smelly, and in need of renovation. My husband took our items from the previous accommodation while I was cleaning the old place. If I had arrived earlier, I wouldn't have moved in. We reached out to the owner about many problems; she apologized, agreed with our concerns, offered us €100 and a receipt for a mattress cover I had to buy, which we accepted as long as no more issues appeared. She also said she would get a cleaner to come on 17 June (she was away) and on 18 June we contacted her again; she promised to arrange a visit. The owner claimed they would address as many issues as possible immediately but said some would take longer (the only issues dealt with were the cleaning we did and the mattress cover purchase). The cleaner never showed up. I felt forced to leave before the contract ended because I simply couldn't stay there any longer. Cupboard doors were missing, there was clutter, the mattress bedding and pillows were dirty and stained (we washed them). I noticed the crockery was dusty and dirty, so I washed everything after doing two loads. The dishwasher was disgusting; we hand-washed two plates, two cups, two knives, forks, and teaspoons as we told the owner we couldn't and wouldn't cook or eat in the property, even though I spent 4–5 hours cleaning. The cost of eating out heavily impacted our budget, and the fresh food we had bought before arriving was ruined, so we lost money there too. I have photos and videos. The property could have been nice and pleasant; it's a shame it was like this. When I told the owner we had to leave and that I found more issues, I asked her not to pay the €100 or the mattress cover since we hadn't received payment; I would take it with me and complain via Booking.

Terence·3 mesi fa

Everything was great and close to bars and restaurants; the pool was only a 30‑second walk from the apartment. Nothing was wrong—perfect 10 out of 10 👌👌👌

James·4 mesi fa

“Comfortable but would not stay again”

The house was comfy and fully equipped, but after five nights of barely any sleep we had to leave because the long‑term tenants upstairs were shouting and banging. I feel bad for the owner, yet I don’t want anyone else to suffer what we did. My husband has worked hard to bring his family away. After talking to the development president, many complaints were heard. It’s also unsuitable for someone with mobility issues – no handrail at the front door and the steps are very steep.

Caroline·6 mesi fa

“Kein schöner Urlaub, die Wohnung nicht zu empfehlen”

The location was good because it was close to our relatives. The beds and couch were very bad, the ceramic stove was broken, there was no German TV, and we couldn’t make coffee. No on‑site contact, only WhatsApp. The neighbors above were very loud at night, and the apartment was in disrepair. On day three the kitchen cupboard door fell off; the on‑site lady couldn’t help because she was on vacation. The photos she sent us didn’t let us adjust the TV, and she refused to send help. Communication ended, we didn’t contact her again. The apartment was awful, so it ruined our vacation.

Marie-luise·11 mesi fa