Hotel O Sumpil Syariah

We wanted to leave as soon as possible. When we arrived the front‑desk staff was unfriendly; we had booked two double rooms a month in advance for two couples, yet he first showed us a room with three beds (one extra) and another with a single bed. After we insisted on the arrangement we’d booked, he claimed no availability even though we showed the reservation, then offered a double‑room with air‑conditioning that required an extra fee, which we refused, leaving us to squeeze three people into one room and one into another. He never gave us a tour, there were no shower towels, no toilet paper or soap, the hot water ran out quickly, there was no Wi‑Fi, and the larger room was a former garage opening onto the street, so we heard all the traffic and foot traffic and bright light. It bore no resemblance to the pictures we’d seen.

Diego·3 mesi fa

The hot water was fine, but the Wi‑Fi was not great and the rooms were cold.

Solène·5 mesi fa

“I do not recommend.”

We had booked a room with a double bed because we were a couple. The photos showed a spacious room with a dressing area and a desk, but when we checked in, a front‑desk man who wasn’t friendly handed us keys to a very small room with only a single bed and a fan—nothing else. We pointed out our reservation and explained that the room didn’t match what we paid for and that we needed a double bed, but he said he didn’t have the room we had booked, so the listing was clearly misleading. He also said that if we wanted a double bed, we’d have to pay extra because that room had air conditioning. We left and found other accommodation.

Eléa·5 mesi fa

For the price, I thought the hotel was a decent value, but unfortunately, it had a major flaw - the parking area was extremely limited. This made it difficult for me to find a spot, especially considering the hotel's remote location.

Makhi·9 mesi fa

“es war ok”

My stay at a particular hotel was just okay, but it had a major issue - the room itself. Unfortunately, I didn't have a chance to explore the hotel's amenities or services, but I did notice that the room was not up to par.

Costica·Un anno fa