Radisson Hotel Astana

The breakfast was disappointing.

Elena·Un mese fa

The staff were very pleasant, and the lobby was beautiful and spacious. In my view, the hotel’s location isn’t very convenient—it’s across the river from the city center and main sights.

Svetlana·2 mesi fa

“Спорные 5 звёзд”

The location was fine. Breakfasts were sparse, and overall the hotel felt a bit plain for a 5‑star rating: no welcome or assistance with luggage, the room lacked robes and other amenities, and there were many other minor shortcomings.

Олег·2 mesi fa

The complex is good, service is high level—special thanks to the staff. Breakfast is a buffet, probably the most abundant in Astana. The complex includes World Class, where you can visit the pool, saunas, and spa. Everything is clean and cozy.

Иvан·3 mesi fa

“Disappointing for a 5 star - maintenance needed”

The place is close to a nice park and river (not central but that’s what we wanted). The premium room has a nice king bed and good views. The AC wasn’t working properly, the fridge was broken, and the WC sink was slightly clogged—maintenance was requested but the AC and fridge remained unfixed, and the sink fix involved removing the whole plug and leaving a big hole open! The WC has no privacy—the door is glass and visible, which my teenage kids didn’t appreciate. Finding information about the pool/spa was hard. It was quiet most of the time, but on Sunday a huge convention made the lobby very busy. The staff were friendly enough, but it sounded like the hotel isn’t managed properly and doesn’t feel like a 5‑star.

Patricia·3 mesi fa