“Excellent hospitality in an excellent location”
A few friends and I recently stayed at Riad Al Mozyane, and it was truly memorable. The hotel is in a great location, making it convenient to explore the beauty, history and vibrant atmosphere of Fes. A taxi takes you right to the entrance of the hotel, no need to trudge through the narrow streets of the Medina with suitcases. The Medina entrance is right through the wall. What stood out most was the exceptional hospitality and genuine commitment of the entire team. Every member of staff was friendly, polite, professional and always ready to help. Their good manners, skills and warm attitude made us feel genuinely welcomed and cared for throughout our stay. The breakfast was another highlight – fresh, delicious and beautifully served, giving us a lovely start to each day. Staff even made us South Asian style milk tea which is so different to the traditional Moroccan tea, so hats of to them for their tremendous efforts. Everything in our room was beautiful and stylish, as you would find in those countries; beds are excellent, as are the pillows. No issues with WiFi, hot water or the air‑conditioning. It has to be said, the price we paid was nothing compared to the quality and services we received. A special mention goes to the Manager, Hayat, whose kindness and wonderful hospitality made our visit even more special. She went above and beyond to make sure everything was comfortable for us. The Riad provided the perfect setting for these wonderful memories. We particularly enjoyed spending time together with our friends in the beautiful open spaces and on the roof terrace, enjoying conversations, laughter and unforgettable moments. Thank you to the whole team for your excellent service, kindness and hospitality. We would be delighted to stay here again and would happily recommend it to anyone visiting Fes. A truly special place, made even more special by its wonderful people.
Nothing really, just a suggestion to have some door catch or thumb lock from inside the bathroom so that the door stays closed while occupied.
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