The atmosphere was excellent, and the service was very pleasant and polite. The room was spacious, comfortable, and clean. The parking looked very secure but was a bit remote.
FranciscoUn mese fa
★★★·Zac., Zacatecas·9.3
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oppure scrivilo: “intorno al 20, tre notti”
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Hotel Casa Cortes in Zacatecas offers spacious family rooms with private bathrooms, work desks, free Wi‑Fi, TV, wardrobe and tiled floors. Guests enjoy a sun terrace, outdoor seating, free off‑site parking, paid shuttle service, and a tour desk. The 24‑hour front desk provides private check‑in/out, concierge, housekeeping, room service, car hire, and free toiletries.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The atmosphere was excellent, and the service was very pleasant and polite. The room was spacious, comfortable, and clean. The parking looked very secure but was a bit remote.
Francisco·Un mese fa
The proximity to the center and Cerro de la Bufa made for a very good location, but the bathroom door squeaked loudly, the reception staff didn’t inform guests about coffee or water, seemed preoccupied and didn’t ask if everything was fine unless you approached them, and hot water took a long time to come out; when we asked the front‑desk guy he simply said to wait, offering no bucket to avoid wasting water.
Yesy·2 mesi fa
The staff were very friendly, the hotel spotless, the beds comfy, and the location super central; the terrace offers an excellent city view. There’s no elevator, so the stairs can be a bit tiring, but you can pick a non‑terrace room on lower floors, and hot water takes a little while to start.
Rangel·7 mesi fa
The spot is convenient, just five minutes from the center, and the staff are also great. In the room, though, hallway and neighboring room noise is overwhelming—once you’re asleep, the footsteps of other guests will wake you for sure. When we were getting ready to sleep, a bug came out of the sheets; it looked like a bedbug, and I couldn’t shake the feeling there might be more. The bed is hard and uncomfortable, the room is tiny, and the bathroom is even worse; if you’re large, elderly, or disabled, the toilet space is a problem. Hot water takes over seven minutes to arrive. Overall, for the price the service is okay, but I’ve stayed in far better places for the same cost. I only stayed one night and didn’t feel it was worth it; I’d pay a bit more next time.
Maria·7 mesi fa
They’re very friendly and the place is nice.
Maria·8 mesi fa