Dinaledi House

A solid 9.0/10 rating, everything was good and there were no complaints.

Nkosi·Una settimana fa

“Terrible experience stay at Flamboyant, Dinaledi was going to be a great stay.”

I would like to formally raise a complaint regarding my recent booking experience . Although my booking was confirmed by and the payment had already been deducted from my account, upon arrival there was no accommodation available. The host at Dinaledi was placed in a difficult position and did their best to assist and accommodate me, despite the circumstances. I appreciate their efforts, as the issue was clearly beyond their control. My disappointment is with the booking process itself. I relied on the confirmed reservation and paid in full, only to discover that the accommodation was unavailable. This caused considerable stress, inconvenience, and uncertainty during my stay. While the host attempted to help, the alternative accommodation offered was not of an acceptable standard and did not reflect the quality I expected for the amount paid. The overall experience was upsetting and far below what was advertised. As a result, I would like to request a refund and ask that this matter be investigated urgently. This is the first time I have experienced such a serious issue when booking , and I trust that an appropriate resolution can be provided. Thank you for your attention to this matter, and I look forward to your response. I am requesting a refund for my stay at Flamboyant. The accommodation was not of the standard advertised and was completely unsuitable for the amount charged. The alternative guest house was very poor, disappointing, and upsetting. I feel that I was given false assurances regarding the quality of the property, leaving me in a difficult position with limited options once I arrived. As a long-time user of , this is the first truly negative experience I have encountered. I expect this complaint to be treated seriously and for an appropriate refund to be processed as soon as possible

Nokuthula·Un mese fa

The staff were friendly and played with the children, giving them a lot of affection. On the weekend, everyone gathered for a barbecue, brought drinks, and had a great time.

Kiyoto·3 mesi fa

The stay was wonderful, but the evening was absolutely perfect.

Khuto·3 mesi fa

We booked Dinaledi, but the host called and escorted us to the Courts House opposite Lala Bela; the stay was still good, with clean rooms and a smart TV. This review is for The Court House Manor.

Vuma·4 mesi fa