hotel Vaxx

Good hotel! A 20‑minute walk to the sea, 10‑15 minutes to the park with the dolphinarium; the room is small but has everything needed, with a ironing board and iron on every floor; the terrace is amazing—great for evenings and for making breakfast in the morning; the owners are friendly and helpful.

Assel·2 settimane fa

Terrible hotel, rude staff, they didn’t check me in as booked, do not recommend.

Евгений·2 settimane fa

“Неадекватный владелец”

I was shocked when the owner, who seemed very upset, told me I couldn’t check in at 10:30 even though the website listed 8 am as the check‑in time; I asked why and was told “your reservation is cancelled, you can skip the trip.” My husband and I laughed it off, booked a nicer room elsewhere, and thank God we didn’t stay. Customer service is zero, and I’m not sure who writes those reviews claiming the host is friendly—maybe they’re writing for themselves. The host is an angry old lady, definitely not welcoming. I’ll warn all my friends to avoid this dump of lunatics and add it to the black list for Batumi.

Daria·3 settimane fa

“Decent for short-term stays”

The hotel is located off the main tourist routes, which means there aren't as many people in the streets and as many cars on the roads. It is possible to go on foot to the beach and the old town, but the beach is probably a 35 minute walk, and the city centre is about 25 minutes. There was a place to wait till the official check in, and the manager even brought me coffee and cookies. 1) the check-in time on my booking said 8 am - and I booked this hotel specifically for that reason (red eye flight). Yet, when I arrived, I had to wait till 12 pm 2) there is no one at the check-in desk, ever. You have to hunt them down if you need something. Even if you are trying to pay. 3) probably the biggest issue - the bathroom is constructed in such a way that there is a hole in the floor where the water is supposed to go when you shower. After taking a shower, it is impossible to enter the bathroom/use the toilet because the floor is wet, for hours. 4) there was a hair in the fridge and the toothbrush glass was dirty As a result, the hotel is OK if you are staying for a couple of days, but, after that, all those issues are becoming very annoying

Victoria·3 settimane fa

“Best moments in my life, never experienced this before”

It looked good online, but I never stayed because on the arrival day my reservation was cancelled and the booking support didn’t help, so I give it a 1* for both.

Dalibor·Un mese fa