Matriosca Suites

The staff was exceptional. The location was nice, you have the bus station right next to the property. Very nice balcony and nice room. The only thing that we didnt like was that is was not clean. We didnt use the hot tub because is was really dirty, there were hairs everywhere and if you tried to touch it you could feel all over the surface a thin layer of dirt and you could see that is was not cleaned after the last guests. The overall room it was ok but also not very clean. Spider web in the room and bathroom and dust. The fridge was a little bit smelly

Stelian·Un mese fa

“Si no quieres encontrar sorpresas no vayas”

Únicamente la ubicación. Todo el anuncio en booking es falso. Habitación Suite Deluxe. 39 grados. A pesar de poner en la portada aire acondicionado, hacen publicidad engañosa. En el detalle no lo ponia( me confie). Vistas a la ciudad, otra vez mienten, por un lado patio interior con cables y ropa tendida, por el otro lado a una calle con un garaje taller y mucho ruido. En el aseo la escobilla con muchos restos y la taza con regueras negros. Tengo fotos que acreditan todo esto. La (se hace llamar gerente) señora de contacto con un trato, ante mis quejas, deplorable y soez. Booking no ha estado a la altura. Muchos años trabajando con ellos y lo han solucionado dándome 24€

Mayoral·2 mesi fa

La stanza e la pulizia. La vasca idromassaggio non era perfettamente pulita e mancava di manutenzione

Alice·3 mesi fa

“Stato meraviglioso”

Di tutto e di più

Hodhod·3 mesi fa

“An unforgettable stay in a beautiful suite with exceptional hospitality, thoughtful details and a truly amazing host who”

Positive: Our stay at Matriosca Suites was absolutely amazing from start to finish! The room was beautiful, and the jacuzzi was definitely one of the highlights of our stay. Unfortunately, we couldn’t use it on our first night because of a small issue, but our host, Ilenia, was incredibly kind and had it fixed as soon as she could. As a thoughtful gesture, she even gave us a complimentary bottle of wine, which we truly appreciated. Even before we arrived, we asked if it would be possible to check in before 3:00 PM, and Ilenia kindly accommodated our request. At the end of our stay, our return flight was unexpectedly very late at night after our trip plans changed, so we also asked if a late check-out would be possible. She happily allowed us to stay longer at no extra charge, which made a stressful situation so much easier. She is one of the most accommodating and thoughtful hosts we’ve ever met and honestly deserves more than a 10/10 for her exceptional hospitality. Another lovely touch was the coffee and tea area in the hallway. There was a coffee machine with a great variety of coffee pod flavors to choose from, along with tea and a heater available for guests. It was such a nice and convenient addition to our stay. From the moment you open the front door, you’re welcomed by a beautiful, fresh fragrance that makes the whole place feel warm, luxurious, and inviting. The interior design deserves a special mention. Every detail felt carefully thought out—from the small decorative plants placed throughout the hallway and the room to the modern, stylish aesthetic. The bedroom was especially beautiful. The tiles complemented the entire room perfectly, the unique headboard was a standout feature, and the large round mirror opposite the bed tied everything together beautifully. Everything looked thoughtfully designed and created such a relaxing atmosphere. The suite was spotlessly clean, very well maintained, and exceeded our expectations. Nothing 😊

Grejsi·3 mesi fa