Hotel Borsalino

“Delusione totale”

Nothing bad, but the staff was practically nonexistent, only showing up when we arrived. When we asked for breakfast (included) an hour earlier because of a pre‑booked FlixBus, they did nothing; we missed breakfast all three days. The photos on the booking site are heavily retouched, the place was empty, no wardrobe, rusty bathroom, and dirty everywhere. The sheets were never changed and towels never refreshed.

Barbara·Una settimana fa

“Drypande fuktigt.”

The information before the stay and the reception were good, and there was staff around the clock. The hotel was very noisy. The room lost power on two of the four days. We were moved to a room with only a basement window. In the first room we couldn’t set the heater, only the cooler, so it was very cold. There was no exhaust ventilation in either bathroom, so it was so damp that the towels didn’t dry in a day and there was black mould everywhere. The rooms were not cleaned during our stay, so we had to ask for more toilet paper.

Anna-karin·2 settimane fa

The authentic feel of the house and the decent breakfast. The cleanliness of the bedding. The hostess was kind. The only downside is that the room is in the basement with a view of the lower terrace. Most of all, the dampness: mould on the walls of the room, in the bathroom, and an unpleasant smell.

Nathalie·2 settimane fa

“C'est de l'arnaque”

The hotel does not match what was advertised. It’s dirty, mould in the room, no soundproofing, and the staff is completely absent. The breakfast is poor (questionable jam pot, see‑through coffee, few options). Everything is not what we were promised. The terrace and table are fully rusted, the glass doors don’t close, and the blinds got stuck.

Morel·2 settimane fa

“No cumpio conl lo que esperaba”

Breakfast could be better, location far from the centre. Everything needs improvement.

Borja·3 settimane fa