The facilities were well maintained and the environment was very cozy, but the parking gate could be improved in terms of opening.
Maurilio4 settimane fa
Un attimo…
★★★·Ilhabela·8.3
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oppure scrivilo: “intorno al 20, tre notti”
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Located in Ilhabela, the 3-star Santa Smart Hotel features an outdoor swimming pool, a wet bar, and a spacious terrace with pool and garden views. Each room is equipped with air conditioning, a desk, TV, and wardrobe. A buffet breakfast is served daily. The 24-hour front desk offers assistance in Portuguese and Spanish. The hotel is 6 km from Ferryboat Port.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The facilities were well maintained and the environment was very cozy, but the parking gate could be improved in terms of opening.
Maurilio·4 settimane fa
The hotel is generally okay, with a nice pool area, but reception only opens from 10am to 6pm. My room was decent; the water was very warm and plentiful, unlike the trickle we’ve seen elsewhere where electric showerheads are used. Breakfast, which is included, doesn’t start until 8am, and no one told us that during check‑in—only a cleaning lady mentioned it when we left around 6:45am. The “TV” was about a 15” screen (≈38 cm) hanging 3.6 m from the bed, with no channel reception or smart TV options like Netflix or YouTube. The claim that towels aren’t replaced to save money because of environmental concerns feels like a cheap excuse.
Andre·4 settimane fa
The service was perfect.
Thuany·Un mese fa
The location was good, but there were very few staff members.
Simone·Un mese fa
o café da manhã é muito bom o Giovane é super atencioso. o quarto bem limpo e a hidro super quentinha muito bom
Weslley·Un mese fa