The room was spacious, but the toilet kept running and the TV in the bedroom didn't work; the housekeeper was extremely rude, barged into my room, then rushed me out before checkout time.
Christina3 settimane fa
Un attimo…
★★★·Houston·5.0
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oppure scrivilo e basta — “intorno al 20, tre notti”
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The Sonesta Essential Houston Hobby Airport hotel features pet-friendly rooms with free WiFi, a grab-and-go breakfast, and flat-screen TVs with premium channels. Each room is equipped with a microwave, refrigerator, and coffee-making facilities. The hotel offers an indoor/outdoor pool, 24-hour fitness and business centers, and is 8 miles from the Port of Houston, near University of Houston and Texas Southern University.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The room was spacious, but the toilet kept running and the TV in the bedroom didn't work; the housekeeper was extremely rude, barged into my room, then rushed me out before checkout time.
Christina·3 settimane fa
Everything was fine; no issues at all.
Maribel·3 settimane fa
They marketed it as a Sonesta Suites, yet it turned out to be a Sonesta Essentials, which I expected to match Sonesta standards as a travel past member, but it fell short—everything looked run down and dirty, far from Sonesta quality. The towels were awful, the overall shape of the hotel and rooms was unattractive, and it’s a shame considering it was once a Drury Inn & Suites.
Crystal·4 settimane fa
The staff were attentive, but the cable system didn’t work.
Rolando·Un mese fa
We appreciated the front desk lady’s politeness and genuine customer service. Watching TV was easy; the channel directory worked well. The indoor‑outdoor pool was soft and inviting, and breakfast was served and delicious. The soap dispenser didn’t work, and the soap smell was off, so we brought our own. The room offered good privacy, and overall we enjoyed our stay. A waterfall at the pool and outdoor tables and chairs would be nice additions.
Andrea·2 mesi fa