TownePlace Suites Columbus Airport Gahanna

“Wasn't bad, but could have been way better for the costs... (I also work at a hotel)”

We got double‑charged at first, but the manager helped us sort it out. Still, the room didn’t match the almost $1000 I spent for four nights; the photos looked better, there were several lighting problems, the heater had a terrible smell when on, and overall it was far too expensive for what was offered.

Carney·3 settimane fa

“Good location.”

I loved the ability to cook and also have a my family of 5 in one suite. The kitchen walls had food splash marks all over them. The mattress on the pull out couch had a nasty stain with no bedding. So we had to take the top cover off both beds in the rooms so my brother could use one to cover the mattress and the other to cover up with. There also wasn’t a lot of utensils for cooking. We had to go buy things needed to bake

D’vion·3 mesi fa

The shuttle was reliable, the staff were friendly, and the complimentary coffee was nice; the room stayed quiet throughout. On arrival, we were a bit late and wished there were more last‑minute snack options—perhaps some ramen, juice, or protein bars would have been useful.

Lorraine·4 mesi fa

“I would stay at the Towne whenever I am in the Columbus area, excellent facility”

I was impressed by the hotel's excellent location, which was perfect for the event we attended. The full kitchen and spacious room size were also major pluses, and the staff were incredibly friendly and professional. Additionally, the hotel offered a wide range of amenities that exceeded what I've experienced at larger chain hotels in the past.

Carole·Un anno fa

Unfortunately, my stay was marred by a rude front desk staff member, which set a negative tone for my visit. To make matters worse, I was charged an additional $100 for my pet without being informed, which resulted in an overdraft on my account. Overall, the hotel's poor customer service and hidden fees were major disappointments.

Megan·Un anno fa