Extended Stay America Suites - Minneapolis - Woodbury

I loved it.

Joshua·Una settimana fa

“Extremely Unacceptable!”

Location is amazing!. 🛑 WARNING: SEVERE SAFETY HAZARDS & FAILURE OF MANAGEMENT 🛑 I had an absolutely horrific experience staying in Room 214 at the Extended Stay America (10020 Hudson Road, Woodbury, MN). Do not stay here if you care about your personal safety or your family's well-being. The room is riddled with severe municipal safety code violations that local management completely refused to address: 1. THE DOOR CANNOT BE LOCKED FROM THE INSIDE. The entry door's security latch is entirely torn out and splintered from the wooden frame. This is an extreme safety breach. 2. THE WINDOW IS COMPLETELY BROKEN. The window balance and track system is detached and hanging loose, leaving the unit entirely unsecure. 3. THE BED WAS BROKEN. The pull-out sofa frame was entirely jammed and collapsed on the floor. Instead of moving my family to a safe room, an on-site staff member named Angel explicitly told us to pull the mattress out of the broken couch frame and place it directly on the floor. As a result, my young daughter was forced to sleep on a foul-smelling mattress on the hotel floor all night. To make matters worse, the room had a sickening odor coming from failing kitchen plumbing. Management tried to dismiss these serious health and safety concerns by offering a bottle of Febreze and free laundry coins—which they didn't even follow through on, and subsequent shift workers refused to honor. This property is taking money for rooms that are completely uninhabitable and unsecure. I am currently escalating this matter to corporate executive leadership, , the Woodbury Code Enforcement department, and the Fire Marshal. Avoid this location at all costs

Kim·Un mese fa

“Ok room for an overnight stay”

The location was convenient for an unexpected stay, but the facilities clearly need updating. The rooms feel very dated, with paint peeling above the windows, and the kitchen is very old.

Erica·2 mesi fa

“It was bad…”

The location was fine, but the neighbors smoked heavily—both weed and cigarettes—so we had to keep the bathroom fan running all night just to breathe. Streaks were inside the toilet bowl from the last occupants, and there appeared to be blood‑like spots on the ceiling near the closet. The windows were dust‑covered, and we had to search the back of the TV remote under a dresser. The mattress cover made a crunching noise—hopefully it was the cover—and the walls were paper‑thin. The breakfast, if it can be called that, was the funniest part: the coffee was basically water (the staff called the supervisor to figure out why) and they ran out of hot water for tea. Only oatmeal was offered, but without hot water it was unclear how anyone was supposed to eat it. The staff were friendly, but that did not compensate for the other problems.

Aubin·2 mesi fa

The staff were friendly, but the place was simply dingy. I got a room to sleep in, yet hallway noise woke me up because the door isn’t sound‑proof. The fridge had strange rust stains on the door, and the bed looked like the sheets hadn’t been changed. Overall, the place just needs a major facelift.

Grace·2 mesi fa