Pelican Inn at Las Dunas Chelem

The staff were friendly, but the beds felt very uncomfortable.

Lynda·4 settimane fa

The beds were very comfortable and the room was excellent, and the burgers are great.

Guadalupe·Un mese fa

“excelente y confort”

We honestly went to sleep because we were with a family near the beach during the day. Everything was fine.

Roberto·2 mesi fa

“Party city; nice pool, nots of drinks and loud music!”

I ate at the on‑site restaurant, the food was decent but the service was terrible—no hostess, waiters just shuffled in and out, nobody stayed to serve anyone. The noise was brutal; the DJ blasted music at 11/10 volume that seeped into every room. The hotel doors need soundproofing upgrades. The place looks neglected; plaster and paint are peeling—my room had plaster falling in several spots across the floor. The shower lacks proper drainage baffles or a lip, so water from the toilet room dripped onto the bedroom floor. There was no coffee pot, no microwave, no fridge in the room. I never received maid service for the entire week; I had to track down the pool cleaner to get fresh towels once. The pool staff were overworked and could use more help. Grounds were messy with trash everywhere; staff should pick up trash when they see it. The hotel sits on the main highway, so traffic noise is unavoidable.

Christopher·2 mesi fa

“Un lugar cómodo y agradable”

The rooms were comfortable. I would have liked a fridge in the room.

Jonathan·2 mesi fa