“A magical place with room for improvement”
An absolutely spectacular location, with breathtaking and truly awe-inspiring views stretching across the surrounding mountains and valleys. The hotel itself is also charming: a former British colonial-style bungalow, beautifully decorated and full of character. There are several lovely lounges where you can relax, read a book, and enjoy a cup of tea while taking in the extraordinary surroundings. A truly special and unforgettable place. It is also perfectly located for visiting Lipton’s Seat, exploring the tea plantations, and discovering the beautiful region around Haputale. The biggest disappointment was undoubtedly the food, which was nowhere near the standard one would expect from a hotel of this category. We found it very disappointing. The service, although the staff were extremely friendly and welcoming, also lacked the level of professionalism one would expect from a five-star establishment. We also found the prices charged by the hotel for intercity transfers and excursions to be completely disproportionate. The rates were significantly higher than what we would consider reasonable for these services
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