We celebrated my daughter's birthday with a staycation at the resort; we called two weeks early for early check‑in and were told it was free, but when we arrived the room was not ready and we were offered a different room for an extra $30, the same thing the other couple at the desk heard, so it felt like a bait‑and‑switch. I was charged for early check‑in after being told I wouldn't be.
Julie2 mesi fa