The reception staff were very unfriendly and lacked any sense of humor; when we had an issue they showed very little empathy.
Carlos3 settimane fa
Un attimo…
★★★★·Brisas de Zicatela·8.7
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oppure scrivilo e basta — “intorno al 20, tre notti”
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Casa Arkana Zicatela by Grupo Amber in Brisas de Zicatela offers a 4-star hotel experience with a rooftop swimming pool, sun terrace, and free WiFi. The property features family rooms, a 24-hour front desk, and paid shuttle service. Located near Zicatela Beach and 6 km from Puerto Escondido International Airport, this hotel provides easy access to local attractions and offers air-conditioning, private bathrooms, and modern amenities.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
The reception staff were very unfriendly and lacked any sense of humor; when we had an issue they showed very little empathy.
Carlos·3 settimane fa
The place was very clean and comfortable, but the pool offered no shade and the staff were unhelpful, telling you to go down wherever you wanted; the service was poor, they wouldn’t let you check in or out even ten minutes early or late and the receptionist was constantly in a bad mood. Despite the terrible service, the cleanliness and comfort were notable.
Fabiola·Un mese fa
Avoid this place entirely! The pictures mislead you – the big pool is actually a jacuzzi and the rooms are tiny. For what you pay, you should look elsewhere; the staff are completely unfriendly.
Adriana·Un mese fa
A great option to visit Puerto Escondido, with a good location and facilities, but it would be even better if they offered a café or bar with food and drinks.
Victor·Un mese fa
The facilities are excellent, but for hygiene reasons a shower near the pool would be nice since people swim in sweaty water; otherwise everything is great. The staff are not very attentive and the hospitality feels a bit unfriendly, and we even lost a gold ring at the hotel – a shame.
Nuria·Un mese fa