I really liked how the staff welcomed me; they were friendly and helpful. The beds could be more comfortable, and the room needs a remodel, yet it still feels cozy.
Cavaco8 mesi fa
Un attimo…
★★★·Pas de la Casa·7.6
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oppure scrivilo: “intorno al 20, tre notti”
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Located in Pas de la Casa, Hotel Refugi dels Isards sits on the Andorra-France border, offering easy access to Grandvalira ski slopes. The hotel provides ski storage, buffet breakfast, packed lunches, and evening meals. Guests can unwind in the sauna or socialize in the pub, with ski schools and local facilities nearby, just a 5-minute walk from the slopes.
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Come gli ospiti valutano la struttura, aspetto per aspetto.
I really liked how the staff welcomed me; they were friendly and helpful. The beds could be more comfortable, and the room needs a remodel, yet it still feels cozy.
Cavaco·8 mesi fa
It was perfect for a two‑night stay.
Audrey·8 mesi fa
Location 2 Mon from slopes. Great lobby great on site bar. Nothing
Dr·8 mesi fa
Breakfast had limited variety but good quality, though the service was awkward. Cleaning was spotty—soap with hair appeared as soon as I entered, and they cleaned only when they felt like it; two days later I had to complain and they came to clean. The shower curtain was disgusting, its real color was a mystery, and overall the place was repulsive.
Patricia·9 mesi fa
I liked the price and that they accepted pets based on the search filter. However, they left us stranded claiming only assistance animals were allowed, then cancelled our booking, forcing me to find another place on December 27 when options were scarce. The front desk said they'd charge us for the first day even though we booked that same day, and they immediately cancelled our reservation after we mentioned pets. To top it off, I had to involve the police to get the complaint form they refused to give.
Francisco·10 mesi fa