Casa Rural Mas ROTAVELLA

“Rotavella”

The staff were friendly, the room looked nice, and the shower was great; nothing else.

Leen·2 mesi fa

The location was quiet, though the entrance is a bit abrupt with a sharp turn from the road; the bed was very large and comfortable. The place claims to allow pets, but that is a lie. If you bring an animal, they let you in without any fuss, yet when I arrived an hour later than scheduled, my granddaughter—who barely spoke the language and was clearly nervous—was left alone. I told the staff right away that I was bringing a dog, but they never mentioned it again. They started lecturing me, repeating that dogs are "unpredictable," while my dog calmly rested at my feet. They pointed out tiny marks on the door that supposedly came from other dogs, claiming they should have repainted or fixed it, and insisted that only small dogs under 10 kg were allowed. They tried to discredit my dog's stay by saying he shouldn't poop around (I always pick it up), but I stayed calm and know my dog is the best and most peaceful at home. The first night, while other dogs were kept outside, my dog lay on the floor and I noticed a cat from the house passing by, which they never mentioned. When they realized I intended for my dog to stay in the house, they laughed at me. This was utterly disrespectful. Whenever I travel with my dog, I find friendly places that truly accept pets, understanding that if I book a place that says it accepts animals, my pet can stay comfortably. Here, the site was under construction, with two guard dogs on the terrace; as soon as they saw my dog, one became extremely aggressive and violent through the fence. It was impossible to leave my dog there without risking an attack.

María·2 mesi fa

“Estada agradable”

The house was cozy in a very quiet area. Gina prepared a healthy and tasty breakfast and always made it easy to enjoy a great experience. The lemons she gave us when we left were especially good. :)

Maria·2 mesi fa

Everything was fully equipped, the place was very quiet with plenty of outdoor space, and the owners were a 10—very personal and attentive service.

Paula·3 mesi fa

Nothing positive; the photos on Booking show a different place from reality. I didn't comment on the rooms because I never entered. The photos on Booking don't match the real situation. To avoid offending the host, I mentioned a misunderstanding and asked for a cancellation, but she refused, saying she had lost other bookings because of mine. Later, when Booking contacted her, she told them I left because I didn't want to share with another guest—false. I should have told her directly that we felt deceived.

Mario·3 mesi fa