Solar Residency, Srinagar

“Would recommend it to all other tourists.. Excellent location”

The location was excellent and the staff were very cooperative. More vegetarian options could be added to the buffet dinner, and the rooms were overcharged at the time of booking.

Bk·2 mesi fa

“IT WAS COMFORTABLE”

IT WAS NICE AND TASTY

Ashok·4 mesi fa

The place was clean and tidy, the location was convenient with shops and markets close by, and the staff were very polite.

Ravindra·6 mesi fa

“Very good hotel staff”

The property was spotless and well kept.

Sohal·6 mesi fa

“Nice new rooms”

I really enjoyed my stay at Solar Residency. The newly renovated rooms are comfortable and well-appointed, with excellent Wi-Fi and large TVs. The rest of the team was consistently polite, kind, and very helpful, which made the stay even more pleasant. The start rating for service is no reflection of the rest of the staff; they were all 5 stars. The low score is really ultimately due to one person. The only downside was an interaction with a member of the front desk team, possibly the manager. When I mentioned I was running a little late and would return shortly to check out, his response, while technically correct, came across quite abrupt and dismissive in tone - I felt insulted by his bad manners. The same message could have been delivered in such a different way, something you would expect from someone working in the hospitality industry. No guests were waiting, so it felt unnecessary and out of step with the otherwise warm service from the rest of the staff. I hope this can be improved, as something as little as has left a distaste in experience. Not sure if I would stay here again because of this experience

Narinder·6 mesi fa