“Overall, the room felt cramped and uncomfortable, and the stay left a disappointing impression.”
Breakfast was generally acceptable, but the selection was limited and didn't justify the price, and there are very few nearby cafés with a reasonable alternative. The room was smaller than advertised, and a column in the passage between the bed and the window made it feel even more cramped. Instead of the large desk shown in the photos, we had two tiny surfaces with barely enough space for a phone and a kettle, so working at that desk was out of the question. The same column divided the window into two small sections, with the wall of a neighbouring building almost directly against them, leaving practically no natural light. On arrival there was an unpleasant smell of damp or sewage; the staff tried to get rid of it with a cleaning product, but the smell remained. We later discovered that the shower door was broken, so water kept leaking onto the wooden floor, and the accumulated moisture may have been one of the reasons for the smell. I immediately asked to change rooms, but the receptionist rather abruptly told me that the hotel was full, even though I could see rooms available to book on Booking for the same dates. That inconsistency, along with the way she responded, only made the experience more disappointing. I had breakfast once and would personally give it around 3.5 out of 5: the omelette was good, but the selection was limited. By the time I checked out, I knew I would be unlikely to choose this hotel again. I simply did not want to spend time in the room: it was cramped, dark, and smelled unpleasant, with a wet floor after every shower.
Oleksandr·4 settimane fa